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Cox Communications

Saturday, February 2, 2013

New WiFi Hotspots Available in McLean

Cox launches more than 750 locations throughout Fairfax, including 12 around McLean. The hotspots are free to Cox customers.

Northern Virginians on the go now have more places to tap into WiFi. Cox Communications launched more than 750 wireless Internet Hotspots this week across Fairfax County and Fairfax City, available for free to its Internet customers and soon at a small fee to others. About a dozen of the hotspots are in the McLean area. Most are near or on Old Dominion Drive just east of Dolly Madison Boulevard and near or along Old Chain Bridge Road and Chain Bridge Road between Dolley Madison Boulevard and Cedar Avenue. There is also one hotspot near Clemyjontri Park and two on Old Dominion Drive southeast of Kirby Road. (See map at right for specific locations, or click here.) U.S. Rep. Gerry Connolly (D-11th) attended a ribbon-cutting ceremony in …

Tuesday, December 18, 2012

Cox Communications Email Outage Affects NOVA

Company would not disclose how many customers were unable to receive incoming email over the weekend, but it included those from up and down the East Coast.

An untold number of customers who use Cox Communications email addresses were not able to receive incoming email messages throughout the weekend, a Cox Communications spokeswoman confirmed to Patch on Monday. Service was restored on Monday morning, but many customers have yet to received countless lost messages sent since Friday evening. The outage affected all Cox customers with cox.net email addresses on the East Coast and the Midwest. Emma Inman, a spokeswoman for the company, said it may take several days to deliver all the emails, which were stored in a queue in the company's server. "I don’t know specifically what happened, but something happened that prevented the email from being disseminated to our customers," Inman said. "We’re …

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Thursday, February 9, 2012

Cox Customers Report Peculiar Problem Watching Super Bowl

Some Cox Communications subscribers in Northern Virginia report they had to watch the Super Bowl in Spanish. Did you have a similar problem?

At least two dozen Cox Communications cable subscribers in Virginia who tuned into watch the Super Bowl on Sunday were forced to listen to the game in Spanish. McLean resident Peter Maucher said the commericials were broadcast in English, the on-field interviews were broadcast in English, but the play-by-play commentary was in Spanish only. Centreville resident Bryan Scrafford said his non-HD channel broadcast the game in English, but the HD version was Spanish only, too. He had the same problem when the NFL Pro Bowl aired last month. Mike Leone, director of public affairs for Cox in Northern Virginia, said no more than two dozen subscribers in Northern Virginia and the Hampton Roads area complained about a similar issue. The problem, he …

SPS67

2:20 pm on Tuesday, February 28, 2012

This happened to me. I thought i was going nuts! Nice to know I wasn't alone. I tried to fix the SAP myself but to no avail. I called the company and they basically told me to try the same fixes I had already tried. They ended up rebooting my box and I lost a good portion of the first quarter along with the first touchdown. I was NOT happy.   more ›

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